Contact RubyReels support
Live chat is the fastest way to sort out a bonus question, and it takes verification documents too.
From the chat button on the casino site, before or after you log in. Verification documents can be sent in the chat.
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For a missing bonus: your account email, the deposit reference and the time you paid. For a wagering question: which games you have been playing. Many questions are already answered on How to claim and Wagering explained.
Your Personal Account Manager
Every RubyReels player has a Personal Account Manager who can help with the account and tell you about offers beyond the standard promotions. Their contact details are in the lobby once you log in.
About this site
rubyreelsbonus.com is a guide to the RubyReels bonus and holds no player accounts, so it can’t see your balance or bonuses. Anything about your account goes to the casino through the options above.
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